As you're reading this, I'm getting ready to board an 11-hour flight from the US to Fiji!!! Beyond excited doesn’t even begin to cover it — I’m finally heading back to see my family, some of whom I haven’t seen in nearly three years.

And the best part? Most of them have no idea we’re coming — especially my mum. I love a good surprise, and we’ve pulled off some epic ones over the years… but this might just be the best yet. If we’re not already friends on Facebook, make sure you send me a friend request so you don’t miss the reunion video: facebook.com/theescapepreneur

While I’m somewhere over the Pacific, this week’s updates are still rolling out as usual — so whether you’re curled up with a coffee or powering through your Monday to-do list, I hope you find something inside that helps make business feel just a little bit lighter this week.

NEW WORKFLOW TEMPLATE ADDED – EMAIL NURTURE SEQUENCE

Are you actively nurturing your prospects?

If you’re not already sending weekly nurture emails, then it’s time to start — and we’ve made it easy for you. A brand new workflow template has just been pushed into your account:

 Template - Email Nurture Sequence (6 Mths - 1 Per Week)

This isn’t a newsletter. It’s a prewritten email sequence designed to build trust over time — automatically. You add new leads into the workflow, and it sends them one email per week. When they become a paying customer? They’re automatically removed.

This is your chance to:

• Speak to the real problems your audience is facing
  

• Share your story and experience
  

• Provide genuinely helpful tips
  

• Include a clear call to action — without being pushy
  

And here’s the best part: You don’t need to write 26 emails to get started. Start with just 4. Get people into the workflow now, and add more as you go. You can even use ChatGPT to help you write the content quickly and easily.

💡 Pro tip: From an email deliverability perspective, sending weekly is absolutely essential. If you’re not consistently emailing your list, your sender reputation suffers — and that means your emails are far more likely to land in spam.

I’ve had people stay on my list for over a year before they buy — and when they do, it’s because the emails built a relationship. Start building yours today.

TEAM GETTING BUSY? START USING INTERNAL COMMENTS

Just a quick reminder — because I’ve been using this a lot lately with my own team and wanted to make sure you’re not missing it…

Inside every contact record in Gold Star Pro, you’ll now see an Internal Comment option. It’s a simple but powerful tool that lets you leave notes for your team — not the client.

Think of it like a sticky note that lives right inside the contact’s file. You can:

• Leave updates about a customer interaction
  

• Make a note of something that needs follow-up
  

• Record feedback or insights from a call
  

Even better? You can @tag team members to notify them directly. They’ll get an email with a link that takes them straight to the contact record — no back-and-forth needed.

It’s an easy way to stay in sync, especially when you’re juggling lots of moving parts (and even more clients).

Give it a try this week — it’s one of those little features that makes a big difference once you start using it.

LET’S TALK ABOUT COMMUNITY — AND WHY IT MATTERS MORE THAN EVER

If you’ve been relying on social media to connect with your audience, here’s the hard truth: you don’t own that space. One algorithm change and your reach can disappear overnight.

That’s why one of the smartest things you can do as a business owner is build a community you control.

Inside Gold Star Pro, you’ve got everything you need to do just that.
You can create a full community space right inside your account — complete with groups, posts, discussions, livestreams, and more. And the best part? Your audience can access it all through Go Kollab, the free mobile app that syncs perfectly with your system.

Want to make it feel even more like you? You can whitelabel the app and turn it into a completely branded experience. Your name. Your logo. Your colours. Your clients will literally download your app from the App Store — no tech headaches required.

And if you’re not sure where to start, we’ve got you covered. There’s a full step-by-step training waiting for you inside The Business Academy, right in the Core Training section.

If you’ve been craving more connection with your audience — not just likes and comments, but real conversations — this is it. This is the next move.

YOU’VE GOT SUPPORT — DON’T STRUGGLE IN SILENCE

There’s nothing worse than hearing from someone that they’ve been stuck for days — and we had no idea.

If that’s ever been you, please know… you don’t have to go it alone. We’ve set up multiple ways to help, and they’re there for you. Whether you’re feeling unsure, frustrated, or just need a second opinion — we want to hear from you.

Here’s a quick reminder of what’s available:

• Live Chat – 24/7: Click the HELP button at the bottom of the screen inside Gold Star Pro, anytime.
  

• Daily Coaching Calls: These are casual, supportive calls where you can ask anything — check the schedule right at the top of your Home Page.
  

• Community Support via the app: Inside the Gold Star Pro app (on Apple or Android), our team is actively monitoring and answering questions every day.
  

You’ve got a full support team behind you. So if something’s holding you up, don’t sit on it. Reach out. We’re here, we care, and we want to help you move forward.

WANT YOUR WORKFLOWS TO BE SMARTER? START WITH IF/ELSE

There’s a powerful little tool inside your Gold Star Pro workflows that not enough people are using — and it can completely change how you automate: the IF/ELSE action.

At its core, IF/ELSE lets you build branches. Instead of sending everyone down the same path, you can send people in different directions depending on how they signed up, what they clicked, what they answered in a form, or even whether they’re already a customer.

Here’s a simple example from our own system:
In the 5 Days to Simplify Challenge, people can join either by signing up for a trial of Gold Star Pro or through a form as an existing user. Using an IF/ELSE action, we can send different messages to each group — and even notify our team differently — all within the same workflow.

It’s that extra layer of smart automation that makes everything feel more personal and efficient… without you doing it manually.

👉 You’ll find IF/ELSE in the workflow builder under the "+" menu. Start with just one branch — for example, sending a different email to new leads vs. returning clients — and grow from there.

Once you start using it, you’ll wonder how you ever built workflows without it.

Faster Outreach with One-Step SMS + Email Sending

Managing follow-ups just got easier.

Gold Star Pro now lets you send both an email and a text message at the same time, all from a single action. Whether you're confirming appointments or sharing updates, this saves time and ensures your message reaches customers on their preferred channel.

It's a simple way to stay consistent and clear without bouncing between tools.

Smarter Workflow Steps with "Ask AI" Suggestions

Building workflows just got smarter with Gold Star Pro’s new “Ask AI” feature, which suggests your next move as you go.

As you build or edit a workflow, Gold Star Pro will recommend the next logical step, saving you time and helping you get the most out of automation. It’s especially helpful for those who aren’t sure what to include next or want to improve how their process flows.

Easy Customization for Testimonials on Your Site

You now have more control over how testimonials appear on your website, thanks to new layout and style options in Gold Star Pro.

Whether you want to match your branding or highlight certain customer reviews, the updated testimonial block gives you more control without needing a designer.

It’s a simple way to make your business stand out and build trust with visitors.

Check Out More Updates

These are only some of the updates; click here to see more of the updates not featured in the newsletter.

That’s it from me this week — and by the time you’re reading this, I’m probably somewhere over the Pacific (or already hugging my mum in Fiji 😭).

I hope this week’s tips help you feel more confident, more supported, and more in control of your business. Whether it’s setting up a nurture sequence, building your own community space, or adding your first IF/ELSE — just take the next step. Bit by bit, it all adds up.

As always, we’re right here if you need anything — don’t struggle alone. Reach out, ask questions, and use the support around you. That’s what it’s there for 💛

Until next week…

Karen King
Founder - Gold Star Pro