It’s hard to believe we’re already a week out from December. KL has been such a fun stop for us, and we’ve really been soaking it in, including eating our way through more dim sum than I’d care to admit. We don’t have long left in Asia, so we’re definitely making the most of it while we’re here.

A real highlight over the last couple of weeks has been catching up with our GSP family in real life. I’ve been spending time with our Account Manager, Sara Trenouth, and meeting some of our amazing GSP users along the way, including Sophie Leung and Isha Vella. Never in a million years did I think our travel adventures would overlap with meeting customers scattered across the globe, but it’s honestly one of my favourite parts of this journey.

ARE YOU READY FOR 2026?

As we head towards a brand new year, this is the perfect time to pause and think about what you want your business to look like in 2026. Not just the day-to-day tasks, but the bigger picture. The vision. The projects you want to build. The income you want to create. The lifestyle you want your business to support.

Inside Gold Star Pro, we see so many different types of businesses grow in so many different ways. Some people want to automate more. Some want to build out new offers. Some want to create better systems so they can take time off without stress. And others simply want their business to feel easier and more organized.

To help you map out what you want to create in 2026, we’ve started a conversation inside the community. Come share your goals, your ideas, or the thing you’d love to build but haven’t had the space for yet. The more we understand what you’re aiming for next year, the better we can support you, give you direction, and help you use GSP to bring those plans to life.

LOOKING AHEAD TO WHAT’S NEXT FOR GSP

In 2026, GSP will celebrate our fifth birthday, so I’ve been thinking a lot about what we’ve built together. Yes, the software is a huge part of what we do, but it’s always been clear to me that Gold Star Pro is more than just tech.

We’ve grown into a community of small business owners supporting small business owners. A place where people ask questions, share wins, get strategy ideas, and help each other move forward. And that community side is something I really want to build on.

So as we move into our fifth year, we’re looking at ways to strengthen that part of the experience. More connection. More support. More opportunities to learn from each other. More of the things that genuinely help you grow.

And because this community is yours as much as it’s mine, I’d love your input.

If this was the most amazing, business focused community you could be part of, what would it include? What would make it truly valuable for you?

And just as important, what are some areas we could improve?

I can’t wait to hear your thoughts.

UNDERSTANDING YOUR WALLET, BILLING AND RECHARGE SETTINGS

We’ve had a few people reach out this week asking, “Why am I seeing an extra ten dollar charge on my card?” So I wanted to give a quick explanation of what’s happening behind the scenes.

The short answer is: this is your wallet automatically recharging.

Your wallet covers all add-ons inside Gold Star Pro, including SMS, WhatsApp, and any extra emails you send above your plan’s monthly limit. Most accounts are set to automatically top up with ten dollars whenever the wallet balance drops below the baseline you’ve chosen. This keeps everything running smoothly in the background so your messages don’t stop sending.

This week’s video walks you through exactly where to find your billing area, how to check your wallet balance, and how to see what your credits are being used for. You’ll also learn how to update your card details, view and download past invoices, and adjust your recharge settings if you want to change how the system behaves.

If you’ve ever wondered about the extra ten dollar charge or want a clearer picture of your spending, this tutorial will make everything simple.

Manage Your Account Easily inside of GSP

Looking to manage your users, email defaults, or sender domain inside Gold Star Pro? In this quick video, we walk you through the Account Management section so you can stay in full control of your account settings and email deliverability.

Whether you're onboarding a new team member or fine-tuning your email experience, this video breaks it all down step-by-step.

✅ Add an existing Gold Star Pro admin user to your account

✅ Request support staff access (includes Learning Portal + Support Community)

✅ Customize your email unsubscribe link for a smoother user experience

✅ Request a custom sender domain to protect your email reputation

✅ Check if your emails are sending from your own domain

✅ Avoid delivery issues by confirming proper email settings

All of these options are available right inside the Account Management section, easily accessible from the home page. Just click the link in the left-hand menu or scroll to the bottom of the dashboard to find it.

Recurring Donations Now Live in Forms & Surveys

Donors can now give automatically.

Gold Star Pro’s new recurring donation feature lets supporters choose weekly, monthly, or custom schedules right inside your forms. Payments run on autopilot, helping you create predictable revenue and long-term donor relationships without extra admin work.

Bulk Actions Make Workflow Management Faster

Managing workflows just got a whole lot easier.

Gold Star Pro now includes bulk actions on the Workflow List page, letting you delete, move, publish, or update permissions for multiple workflows at once. No more repetitive edits or opening workflows individually — everything is now quick, clean, and efficient.

Reopen Private Channels with One Click

Need to make a private channel public again? Now it’s effortless.

Gold Star Pro Communities let you convert private channels back to public instantly, without rebuilding or losing posts. You can also move posts between private and public spaces and enjoy several key bug fixes that improve notifications, media, and overall reliability.

Smarter Undo Redo for Faster Page Editing

Ever wish you could edit freely without worrying about breaking something?

Now you can. The new Undo/Redo in Gold Star Pro tracks every change across your pages, popups, and global settings—automatically.

Work faster, fix mistakes instantly, and edit with total confidence.

Showcase Your Best Products Anywhere

Want to feature a best-seller or a limited-time offer right on your homepage or landing page?

Now you can. The new Featured Product Element in Gold Star Pro lets you drop any product onto any page in seconds—complete with images, pricing, and “Add to Cart” or “Buy Now” buttons.

Highlight your top products with zero hassle.

Take Payments Across More Regions With Adyen

Gold Star Pro now integrates with Adyen — the global payment platform trusted by enterprise brands.

You can accept card payments across the EU and North America, connect Adyen as your default provider, and manage all transactions securely inside your account.

It’s the next step in making your payments faster, simpler, and more global.

Stay Synced With Smart Calendar Reminders

Missed a meeting because your calendar disconnected? Not anymore.

Gold Star Pro now automatically detects calendar or video integration issues and sends gentle reminders on Day 1, 3, 7, and 14 to help you reconnect quickly.

It’s simple, respectful, and built to keep your bookings running smoothly.

Check Out More Updates

These are only some of the updates; click here to see more of the updates not featured in the newsletter.

As we wrap up this week’s newsletter, I hope the pieces above have sparked a few ideas for your own plans heading into 2026. It really is the perfect time to reflect on what you want your business to look like next year and how we can support you in getting there.

We’ve got more software updates coming your way too, and I’ll share those as soon as they’re ready. There’s a lot happening behind the scenes, and I’m excited to show you what’s coming.

In the meantime, jump into the community, share your goals for 2026, and let us know what would make Gold Star Pro an even better place for you to grow your business.

Wishing you a great week ahead.

Karen King
Founder - Gold Star Pro